Do you recover curtain-side vans?

Yes, subject to verification of weight, dimensions, wheelbase, overhangs and vehicle condition. Current photographs are required before confirmation.

Can you transport a refrigerated van?

Yes, provided it fits the platform limits. The refrigeration unit is included when calculating the vehicle’s total height.

Do you recover box-body vans?

These vehicles are assessed individually because box bodies vary in size and weight.

What is the maximum van weight?

The platform payload is up to 5 t, but this does not automatically qualify every vehicle below 5 t. Dimensions, wheelbase, overhangs and technical condition must also be checked.

Can the flatbed carry a high commercial van?

The maximum transported vehicle or load height is up to 3.3 m without additional permits. Every high van still requires complete dimensional verification.

What information is required before dispatch?

Send the exact location, make and model, weight, length, width, height, fault description and current photographs.

Commercial van recovery and roadside assistance 24/7

24/7 recovery and roadside assistance for commercial vans

Has your delivery van broken down? HELP-CAR provides roadside assistance and flatbed transport for immobilised commercial vans.

We handle high delivery vans, curtain-side vans, refrigerated vans and box-body vehicles that fit the technical limits of our platform.

Emergency requests are accepted 24/7 in Gdańsk, Gdynia and Sopot and from the A1, S6 and S7 routes.

Payload up to 5 t • platform 6.2 m • width 2.3 m

Send the location, photos and van specifications.

Which commercial vans can we recover?

We provide roadside assistance and transport for immobilised commercial vehicles, including:

delivery vans
curtain-side vans
refrigerated vans
box-body vans
high light commercial vehicles
vans immobilised after a breakdown or collision

Every job is confirmed after checking the vehicle’s weight, dimensions, condition and current photographs.

Commercial van recovery after a breakdown or collision

We transport delivery vans that cannot continue because of an engine failure, gearbox fault, running-gear damage, electrical fault, collision or another technical problem.

Before dispatch, provide the location, make and model, permitted gross vehicle weight, best available actual weight, length, width, height and current photographs.

Tell us in advance if a wheel, the suspension or steering system is damaged, as this affects loading and transport feasibility.

Towing and flatbed transport for delivery vans

The recovery method depends on the vehicle’s condition and dimensions. When towing on its own wheels is unsafe, the van is transported on the flatbed after technical assessment.

We do not transport tractor units, semitrailers or heavy trucks exceeding the platform’s capabilities.

Platform specifications

platform payload: up to 5 t
platform length: 6.2 m
platform width: 2.3 m
maximum transported vehicle or load height: up to 3.3 m without additional permits

Transport is confirmed only after assessing actual weight, total dimensions, wheelbase, overhangs, vehicle condition and safe loading requirements.

We also check the loading condition, wheels and suspension and whether the vehicle can roll, steer or be winched safely onto the flatbed.

A weight below 5 t does not automatically mean that the vehicle can be loaded safely.

Roadside assistance in Tricity and on the A1, S6 and S7

We accept requests from Gdańsk, Gdynia, Sopot and nearby areas. Attendance on the A1 motorway and the S6 and S7 expressways is confirmed after checking the exact section, direction of travel and current availability.

Emergency recovery or scheduled transport?

This page covers urgent assistance after a breakdown, collision or other immobilisation of a commercial van.

Transport arranged in advance for a roadworthy vehicle is provided as a separate scheduled service.

Scheduled delivery van transport Scheduled curtain-side van transport

Do you need commercial van recovery?

Call or send an SMS or WhatsApp message with the exact location, make, model, weight, length, width, height and fault description. Attach current photographs so we can assess safe loading.

For clear communication, send the vehicle details in writing by SMS or WhatsApp. Telephone communication in English may be limited.